Your order leaves our warehouse within the same day if placed before 4 p.m. and if later then the next business day. We use Bluedart and Indian Postal Services.
You can choose any of these shipping options depending upon the delivery speed you wish to avail. Like, Bluedart delivers within 2-3 days and Indian Postal Services within 4-6 days.
We charge a nominal delivery cost as these help us offset logistics costs. The low value items if purchased in bulk can help you reduce the shipping costs. The delivery charges for your order may be waived off completely (FREE SHIPPING) if you shop with us for a minimum value of Rs.300.
Defective items will be replaced. We do not process Refunds/Replacements for incorrect purchase or change of mind.
You must notify us within 24 hours after you have received the product that you got a defective product. Please contact us through email or call us. Once contacted we will indicate to you the best way to return the defective item.
Products should be returned in their original packaging.
Replacement of the defective item or the refund will not be made until the original item is received by us and your claim verified.
We aim to process refunds and replacements within 3-4 days of receipt by us of the original defective item.
We do not refund or replace where in our reasonable opinion the product becomes non-merchandisable due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions, using it in an abnormal way or failure to take reasonable care.